Latest resources from RingCentral
Microsoft Teams and Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations with the best opportunity to minimize te...
A Phoney Prediction
While video communications became hugely popular for teams during 2020/1 looking to connect face-to-face, voice calls also proved tremendously valu...
2022 Guide to Leading an Agent-Centric Contac...
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees in your contact center might feel like you'...