Organizations need a clean core for transformation and future-proofing their ERP investment. No matter...

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

Leaders have always needed to innovate to meet demands from the business and customers, but recently...

As the world continues to change, media organizations that want to stay ahead must quickly learn how...

Retail cybersecurity in the age of the omnichannel customer experience requires CIOs and vice presidents...

There are several roadblocks that can stand in the way of achieving operational efficiency, including...

Technology in media evolves quickly. Once seen as buzzwords, AI and machine learning (ML) are now crucial...

IDC spoke with organizations to understand the IT and business impact of running applications on VMware...

Ransomware is a form of malware that encrypts files to prevent victims from accessing their systems and...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

We are noticing a marked shift in the digital economy in terms of how businesses rely on infrastructure....

Telecommunications companies are among the most targeted companies in the world, attracting the most...

'The measure of intelligence is the ability to change.' To remain connected, productive and secure in...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...