Cloud Software
Deliver a CMDB with true business value: 6 essential steps
Your Configuration Management Database (CMDB) provides accurate and reliable information about digital...
10 Hidden Costs of an On-Premises Phone System (PBX)
Many on-premise phone system (PBX) manufacturers claim that the five-year costs of their systems are...
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...
Book of Knowledge: Employee Experience
Keeping employees engaged, productive, and connected has never been more important—or more difficult....
IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...
ERP Modernisation Is Business Transformation
Build agility and get the most from your ERP modernisation. Many organisations approach ERP modernisation...
Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...
Take control of diverse and rapidly evolving enterprise risks
Today's enterprises face diverse and rapidly evolving risks, including expanding regulatory requirements,...
Flexible for the future
IT decision makers are tackling a major challenge: how can we architect our IT in a way to maximise access...
The Book of Knowledge -Customer Experience
Every customer interaction matters. But how can you deliver effortless experiences that build long-term...
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
Sign up for IT Tech Publish Hub
As a subscriber you will receive alerts and free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.