5 Steps Toward Cybersecurity Resilience for Government Agencies
Cybersecurity attacks continue to grow in number, in complexity and in impact. State and local government...
8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...
Why a Backup Strategy for Office 365 is Essential
This short, easy-to-read research paper by IDC provides their view on why having a backup of Office 365...
Choose the WAF That’s Right for You
Despite the industry's best efforts to bolster secure application development practices, the growing...
Effortless Service, Happier Customers
This eBook reveals expert insights into how your contact center can effectively implement self-service...
Mitigating Information Security Risks in Microsoft 365
Microsoft 365 offers multiple tiers of capabilities that all leverage the cloud to enable professionals...
Decoupling security from the network: The evolution of segmentation
You rely on the network to deliver applications. But as IT scales in size, connectivity, and environments...
14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....
Engaging the new digital workforce: A blueprint.
With many employees now working remotely and many others working on-site but at a physical distance,...
Slash Cloud Backup Costs with Quest QoreStor
Object storage, often referred to as object-based storage, is a data storage architecture for handling...
The Current State of Zero Trust in the United Kingdom
Zero Trust is a foundational component to digital security and businesses in the United Kingdom are taking...
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