IT Management
8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...
The People, Process and Technology for Your ITAM Journey
Do you need a framework for developing your ITAM practice? Or need support aligning your ITAM program...
The CIO’s Guide to Data and Analytics Innovation
Discover how Workday enables businesses to make faster, better decisions with one source for all your...
8 Deployment Pattern Structures to Transform your CI/CD
Modernize your DevOps with the right deployment pattern Good deployment patterns mean fast and repeatable...
Using Open-Source Databases to Get More From Your Oracle Data
Database developers and database administrators (DBAs) have been using open-source databases such as...
Customer 360 for dummies
Did you know that approximately 300 billion emails are sent every day and that about half of all email...
The State of Security within eCommerce
2020 is a year unlike any other. Among the many effects of the global pandemic is the significant increase...
NoSQL for Dummies
This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...
Insider’s Guide To Choosing a DNS Service
The need that DNS (the domain name system) was created to address seems simple enough: where can I find...
Improving the Frontline Employee Experience in Retail
Today's retailers need better solutions to help them overcome hiring challenges and win the war for talent. Download...
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