Digital Transformation changes expectations: better service, faster delivery, with less cost. Businesses...

While cyberattacks continue to evolve in volume, organization, and sophistication, security technology...

New technologies can help government organizations reduce costs, improve constituent services, and quickly...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

As data becomes more ubiquitous, complex, and valuable, CXOs are making data management and the ability...

Your customers rely on field service experts to make things happen and fix issues the first time. Your...

In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...

Technology has made it possible for the world to maintain a somewhat business-as-usual stance, even when...

How CCPA relates to the access to, deletion of, and sharing of personal information and intends to provide...

Dell Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study...

Connectedness is defining our lives as never before. With Internet-enabled IoT devices multiplying exponentially...

Many IT organizations are in the process of modernizing their infrastructure, as part of either a digital...

The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...

IDC MarketScape named Oracle a Leader in the IDC MarketScape: Worldwide Cloud Enterprise Performance...