Machine Learning
Visibility in Action
Powering end-to-end insights across customer experience, satisfaction, and cost management. Leading companies...
Unified Fast File and Object (UFFO) Storage
In this book, you get an idea of the vast potential for unstructured data — and also the infrastructure...
5 Uncomfortable Truths About Phishing Defense
When over 90% of breaches start as phishing emails threats that email gateways miss and other defenses...
The Characteristics of Your Future Technology Capabilities
Disruption -- whether big (COVID-19) or small (new start-up competitors) -- has more or less become commonplace...
Intelligent technology for media workflows
Technology in media evolves quickly. Once seen as buzzwords, AI and machine learning (ML) are now crucial...
Engaging the new digital workforce: A blueprint.
With many employees now working remotely and many others working on-site but at a physical distance,...
Guide: How to build an engaging, employee-centric organization
To attract and retain top talent, organizations need to be able to effectively measure employee sentiment....
Unleashing the Power of AI Initiatives with the Right Infrastructure
Artificial intelligence (AI), machine learning (ML), and deep learning (DL) technologies are expected...
CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
Finding a platform worthy of your data
Attacks on your data are getting trickier, and insider threats are on the rise. More than half of IT...
Securing web applications in healthcare
You might think that healthcare would not be a target for criminals, but WannaCry – a strain of ransomware...
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