Marketing

10 hot-button CX topics for financial services businesses
Learn how to break down silos and unify objectives to lay the foundation for sophisticated omnichannel...

Security Operations Maturity Model
A practical guide to assessing and improving the maturity of your security operations through Threat...

Learning SQL: Generate, Manipulate, and Retrieve Data
As data floods into your company, you need to put it to work right away—and SQL is the best tool for...

Solve your call center's seasonal capacity problem
Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...

Delivering Business Transformation for Fintech Companies
The financial sector has seen an influx of innovation and competition in recent years led by fintech...

Four Data & Analytics Trends to Watch in 2020
The buzz around headline-grabbing topics like machine learning (ML) and artificial intelligence (AI)...

Best-in-Class SaaS Performance
The average person uses 36 cloud-based services every single day. Now it's up to IT operations teams,...

PHP, MySQL, & JavaScript All-in-One For Dummies
Get the basics on four key web programming tools in one great book! PHP, JavaScript, and HTML5 are essential...

Enterprise Resource Planning Software Buyer's Guide 2019
An enterprise resource planning system helps organizations track information across all departments and...

Forrester Wave Report
In our 33-criteria evaluation of web application firewall (WAF) vendors, we identified the 10 most significant...

Office 365 All-in-One For Dummies
The deepest reference on Microsoft's productivity service Office 365 offers the same productivity power...

Definitive Guide to SOAR
How to stop threats faster with security orchestration, automation, and response. Cybersecurity organizations...
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