No one could have foreseen the terrible impact of the COVID-19 outbreak on humankind. In business too,...

In this report, Forrester states that, 'NoSQL has become critical for all businesses to support modern...

Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...

A key factor in improving the legal operations of any business is providing visibility into business...

Delivering great customer experience—and fixing issues before customers even know there's a problem—goes...

Is your IT service delivery future ready? Application and cloud strategies are inextricably linked, and...

Mac devices are making massive inroads across every industry, as more companies offer Mac as a choice....

Experiences are more than just touchpoints—how customers achieve their desired outcomes is what matters. Read...

IT leaders say they are actively pursuing digital workspace strategies but still need to overcome some...

Cloud computing has helped many enterprises transform their IT practices over the past five years, but...

Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...

Thanks to advances in technology, the business world is changing – it's faster, it's global, and ultimately,...

Getting identity and access management (IAM) right for your standard users is hard enough. What about...

Innovations in technology disrupt traditional business models. One way companies are already starting...