ESG conducted a double-blind, online survey of 2,000 IT decision makers knowledgeable about a broad range...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Much of our daily lives intertwine with artificial intelligence. From watching movies recommended by...

70% of data center outages are directly attributable to human error according to the Uptime Institute's...

The NIS Directive has been designed to work alongside data protection legislation. It will be governed...

Even before digital transformation (DX) efforts began ramping at unprecedented rates as a result of the...

The traditional approach to cybersecurity has reached its potential, and attackers have learned how to...

When it comes to digital transformation, we hold these truths to be really, really evident: • Organizations...

Legacy infrastructures are a roadblock to innovation, despite most service providers being heavily reliant...

With the surge in remote workplace collaboration, Office 365 today has emerged as the most popular SaaS...

Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini...

For quite some time, users have been asking for object storage solutions with better performance characteristics....

Over the past year the world has borne witness to a burgeoning cybercrime economy and the rapid rise...

It goes without saying that automation breeds efficiency and cost reductions. But what's lesser known...