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ServiceNow + Vonage: The Perfect Combo
Video Overview of Vonage Contact Center and ServiceNow - Vonage Contact Center (VCC) for ServiceNow integrates...
The Fundamental Guide to SQL Query Optimization
SQL query optimization is both an art and a science, undertaken by intrepid database professionals who...
The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....
Three Top Trends in Higher Ed IT for 2021 and Beyond
We've had a tough 2020, but the ability to work and learn online from anywhere has been popular with...
Five Ways to Reduce the Cost and Complexity of File Sharing
There are two ways a legacy technology solution gets retired. Gradually, and all of sudden. No one likes...
The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...
The Enterprise Guide to Migrating to the Cloud
Enterprises worldwide are competing to develop the most innovative and reliable applications to meet...
Retail eBook
Modern MFA For Retail's Hybrid Workforce Modern retail organizations are moving data to the cloud while...
Strategies for successfully managing privileged accounts
Getting identity and access management (IAM) right for your standard users is hard enough. What about...
The Gorilla Guide to Achieving IT Asset Management Success
ITAM is about knowing what you've got, where it is, who's using it and how much it costs. If you want...
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