Latest resources from ServiceNow

IDC study: Why strategic automation empowers ...
It goes without saying that automation breeds efficiency and cost reductions. But what's lesser known is how automation empowers employees to gain ...

The case for proactive customer service: Five...
Whenever a customer sees that you fix issues fast, or that your services are always up and running, their confidence in your brand gets a boost. Bu...

Artificial intelligence. Human experience. Fi...
Learn how Artificial Intelligence (AI) and other intelligent technologies can transform your customer and employee experience by increasing satisfa...