CRM
Reinventing customer service
The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and...
Connect Everywhere: Better Voice Communications for Microsoft Teams
We used to have separate physical devices for phone calls, email and chat, and video conferencing. Over...
IT Executive Decision Framework: From Virtualisation to Multi-Cloud
Driven by the needs of applications, Digital Transformation is accelerating. IT decision makers must...
The Three Keys to Secure and Successful Cloud Migrations
To make cloud transformations as efficient and successful as possible, companies must remain secure and...
Relationship Marketing: Create the customer relationships that last
TO DISCOVER IN THIS GUIDE : With the recent drive towards consumer privacy over the last decade, things...
Oracle Autonomous Database for Dummies
What if your database could install, manage, secure, and upgrade itself—with little or no manual administration...
Enhancing Teams with enterprise-grade telephony
Today's businesses depend on a robust communications experience to drive innovation, and phone calls...
Third-Party Due Diligence: Creating a Credible & Defensible Program
Ensuring compliance with anti-corruption statutes such as the U.S. Foreign Corrupt Practices Act ('FCPA')...
Leveraging the Agility of DevOps Processes to Secure Hybrid Clouds
Fully leveraging technology to drive business has become paramount, with many organizations using an...
Barometer of Cloud Telephony Adoption in Europe
An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies....
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