Few industries have changed more during the past decade than consumer packaged goods. In a landscape...

One of the fastest growing segments of the Identity and Access Management (IAM) market is the cloud segment. Increasingly,...

Our new remote reality makes collaboration tools more important than ever before. These tools define...

ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Data is one of the most strategic assets for any business because it fuels digital transformation. The...

Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...

Security concerns are top-of-mind for IT executives in light of highly publicized data breaches at a...

Customer experience is the key battleground for brand differentiation in today's hyper-competitive, always-on,...

During the coronavirus pandemic, the financial services sector became something of an additional emergency...

Today's organizations are looking closely at how to optimize their existing application portfolios, and...

Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...

Greater enforcement of Anti-Bribery and Anti- Corruption (ABAC) laws around the world have increased...