The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....

ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

How can you give your employees the flexibility and freedom to perform at their best? By building a workspace...

Business today is interlinked with environmental, social, and governance (ESG) responsibilities. The...

Expectations have never been higher for enterprises to boost competitive advantage and maintain agility....

It goes without saying that automation breeds efficiency and cost reductions. But what's lesser known...

Incorporating robust ESG practices into business strategy and execution is critical, not only to be a...

After the initial network overhaul to enable work from home at the start of the pandemic, organizations...

The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...

Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...

Today's retailers need better solutions to help them overcome hiring challenges and win the war for talent. Download...

How has the COVID-19 pandemic and the necessity of the distributed, anywhere workforce shifted the future...

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

While digital transformation helps companies improve their ability to compete, it also poses a variety...