Service Management

VP AppDev Confessions
Development teams burdened with complex release requirements often run over schedule and over budget....

The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Creating an Insights-Driven Factory Floor
What's preventing your business from maximizing your data? Businesses face challenges on all fronts to...

Reimagining IT service delivery and operations in unimagined times
Discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more...

Best Practices to Adopt and Drive Data Privacy Governance
Data is the business-critical lifeblood of your digital transformation, enabling new revenue streams,...

Leadership trends report: technology excellence
There was a time when the IT organization's role was clear and well defined. Spec out the workstations,...

The Role of Cloud in European Business Transformation
NetSuite and Frost & Sullivan have conducted a survey of 1,425 CEOs, CFOs, CIOs and IT Directors across...
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