CRM

Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...

Global SD-WAN Vendor Market Forecasts, 2019
The SD-WAN market is in the early growth stage of the product lifecycle. Key factors driving market adoption...

Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and...

Embracing a Hybrid Cloud Strategy for Dummies
The key challenge for organizations pursuing a hybrid cloud strategy is finding an operational model...

How A Hybrid Cloud Approach Supports Top IT Trends
Today's wave of digital transformation is redefining the role of the CIO, and Gartner surveys chart the...

Managing Multicloud: Getting the Fundamentals Right
Multicloud is a new concept for many organisations, yet it describes a trend that's been in place for...

Strengthening Critical Infrastructure Security
Advances to critical infrastructure technology is opening the door to threat actors and cyber attacks...

Effortless Service, Happier Customers
This eBook reveals expert insights into how your contact center can effectively implement self-service...

Five Steps to Implementing a Risk-Based Due Diligence Program
Greater enforcement of Anti-Bribery and Anti- Corruption (ABAC) laws around the world have increased...
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