CRM

The Best of Both Worlds: Hybrid IAM Offers Flexibility and Enhanced Security
One of the fastest growing segments of the Identity and Access Management (IAM) market is the cloud segment. Increasingly,...

Hybrid Work: Why it's time to move your on-premises PBX to the cloud
For years, the shift to cloud-based communications services was gradual, with some organizations going...

The Future of Retail is Conversations
Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

Turning data challenges into revenue opportunities
The usage-based business model is fast becoming the most profitable and scalable option for enterprise...

The SMB Opportunity for MSPs: 2021-2026
According to new research from ConnectWise, MSP industry trends show that SMBs will create over $90 billion...

Database Solutions Pocket Book
Given the fast pace of modern business, traditional enterprise infrastructure is ill-suited to meet the...

A guide to the benefits of Unified Communications and Collaboration
In order to succeed, modern businesses must seek to create a workplace that delivers an exceptional customer...

The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

Drive business growth with personalization
Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges...

Making all the right connections
Ask someone how they feel about a company, and they'll have an immediate response. All too often it's...
Sign up for IT Tech Publish Hub
As a subscriber you will receive alerts and free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.