Composable Communications
Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless of company size, vertical market or geography—shifted to a digital-first model to adapt to a world where digital technologies are the only way to interact with customers. In addition, most businesses quickly determined that hybrid work—where workers split their time between the office and home—would become the primary mode of working, putting further emphasis on digital tools to keep teams connected regardless of their physical location.
The winners in the digital era will be determined by the transformation of the employee and customer experience, and this relies on the quality of interactions between people. The intense focus on experience has raised the bar for communications, which is key to improving the engagement between customers and employees.
Read More
By submitting this form you agree to RingCentral contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. RingCentral web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: AIM, Analytics, Applications, Artificial Intelligence, Cloud, Collaboration, Compliance, CRM, Data Center, Digital transformation, Email, Employee Experience, ERP, Hardware, Network, Project Management, SaaS, SAN, Server, Service Providers, Software, Storage
More resources from RingCentral
Microsoft Teams and Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations with the best opportunity to minimize te...
The Innovator's Guide to the Digital-first Co...
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs to handle next generation digital channels in...
MetriStar Top Provider Award Contact Center P...
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based ...